Airbnb's CEO Brian Chesky hints at a future loyalty or membership program during a roundtable discussion with The Points Guy.

Airbnb is reinventing itself. The company, founded by RISD alumni — one of whom is working with Elon Musk on the DOGE ...

While hotels have long had the edge when it comes to amenities, Airbnb’s latest pivot is a direct challenge to that model. By ...

Airbnb's CEO is spending hundreds of millions to relaunch his travel company as an all-purpose service app. Fitness! Food!

Airbnb announced on May 13 it is introducing new services and experiences that will be available to travelers in a redesigned ...

people continue to choose Airbnb. That's because our model is inherently adaptable,” the company said in a letter to shareholders. Don’t Miss: Amazon Q1 Earnings: Double Beat, Q2 Guidance ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's first-quarter conference call on Thursday. Chesky said 50% of Airbnb's ...

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, CEO Brian Chesky said on a Q1 2025 earnings call last week. The company ...

Half of Airbnb users in the U.S. are now using the company’s AI-powered customer service agent, CEO Brian Chesky said Thursday during an earnings call. The tool was quietly rolled out last month ...