WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

This was announced recently by Meta, the parent company of WhatsApp ... other message types, service conversations are user-initiated and allow businesses to respond to customer queries throughout ...

This development has ushered in a new era in customer service, combining artificial intelligence with human knowledge. The current WhatsApp chatbots signify a significant advancement in ...

In this crowded digital ecosystem, conversational AI delivered via platforms like WhatsApp is emerging as the preferred channel for customer service, dramatically changing how businesses interact ...