CFPB Sues Experian Over Consumer Dispute Probes

CFPB sues Experian over "sham investigations" into consumer complaints
Experian does not properly investigate consumer complaints of errors in credit reports, threatening their access to credit, employment and housing, the Consumer Financial Protection Bureau said Tuesday.
CFPB sues Experian over consumer credit accuracy
Experian maintains crucial files on most American families but allegedly mishandles their complaints—damaging household finances in the process.
Experian Conducted ‘Sham Investigations’ Into Errors in Its Credit Reports, CFPB Alleges
The Consumer Financial Protection Bureau sued the credit reporting agency alleging that if failed to investigate or correct errors in credit reports even when it had ample evidence supporting consumer disputes.
CFPB Sues Experian Over Consumer Dispute Probes -- Update
According to the CFPB, Experian uses faulty intake procedures that fail to properly address consumer disputes. It also sends notices to consumers that fail to inform them of investigation results, instead providing them with ambiguous or inconsistent information, the agency said.
CFPB sues Experian for mishandling credit report errors
The Consumer Financial Protection Bureau has long had concerns about the accuracy of information that plays a key role in loan access, pricing and performance.
Experian credit bureau sued for allegedly failing to properly probe consumer complaints
Experian was sued Tuesday by the Consumer Financial Protection Bureau, which accused the Costa Mesa-based credit bureau of failing to properly probe consumer disputes.
Experian accused of failing to properly investigate consumer disputes
A top watchdog agency for consumer finance has accused the credit rating company Experian of failing to properly investigate consumer disputes. In an announcement Tuesday, the Consumer Financial Protection Bureau (CFPB) said it had sued the company for unlawfully failing to investigate consumers’ issues.

Berkshire Hathaway, CFPB

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