The voice actor behind Amazon's Alexa has explained what happened when she tries to speak with the virtual assistant ...

Microsoft’s official mascot, Clippy, has made a comeback 18 years after it was axed by the company. It was the original ...

The upper echelon of chatbots, in terms of A.I.-powered intelligence, virtual assistants (VA) have become a hot topic in customer experience. Presenting a significant opportunity to increase revenue ...

A virtual assistant is generally a contractor who is hired to complete administrative tasks for a small business. Many, or all, of the products featured on this page are from our advertising partners ...

A PCMag survey reveals how we really feel about virtual audio assistants. Eric has been writing about tech for 30+ years. He manages PCMag’s Readers’ Choice program and leads a variety of special ...

Working with a coach—or mentor or another similar resource—is not a sign of weakness; it's a strategic move toward excellence ...

If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...

Update: HIMSS20 has been canceled due to the coronavirus. Read more here. Outdated technology and processes create challenges across an overburdened healthcare system, resulting in increased costs, ...