Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Apple plans a two-stage Siri overhaul, culminating in a chatbot-style assistant in September powered by a custom Google ...

NEW YORK (AP) — Google said Sunday that it is expanding the shopping features in its AI chatbot by teaming up with Walmart, ...

An AI powerful enough to analyze DNA, file taxes, and grow tomato plants is being redesigned for everyday work, pointing ...

People using AI chatbots are experiencing unhealthy emotional attachments or breaks with reality. Now a group of affected people are turning to each other for support.

Apple has been spinning its wheels for many months over its approach to artificial intelligence, but a strategy finally ...