The Better Business Bureau is encouraging online shoppers to read customer reviews before adding items to their cart as ...

If you asked 10 random people on the street where they would go to file a complaint about a business, responses would include the FTC, their state Attorney General, or another federal or state ...

MISSOULA, Mont. — If you need work done on your house or car and don't have a reliable plumber, electrician or mechanic, your first instinct is to ask around or do research for a good recommendation.

FOX23 spoke to the Better Business Bureau about ways we can all be better customers and why it's important. People are often quick to let their friends know when they've had a bad experience at a ...