'Businesses expect a growing percentage of former Google users to jump onto ChatGPT, one of its competitors, or an upgraded version of your old chat window to engage with their company.' — Allen ...

While we wait for Apple to eradicate the Siri message-reading bug inside iOS 11.3, Nuance Communications took a little time to explain the huge potential of the iPhone maker’s Business Chat platform, ...

Delta has become the first airline to adopt Apple’s Business Chat feature. The service will be used to conveniently connect customers to a Delta representative when they need support. It will be ...

Apple has rolled out its Business Chat platform in new countries, including Australia, Canada, Italy, Japan, Singapore, the U.K., and Hong Kong. The platform is designed to make it easy to exchange ...

SAN FRANCISCO--(BUSINESS WIRE)--Clerk Chat, the next-generation customer experience platform, today announced a groundbreaking launch with Google, Verizon, T-Mobile and AT&T to deliver the interactive ...

Empowering MSPs to offer essential business texting solutions to SMBs Seamlessly text-enable existing numbers on platforms like Microsoft Teams, Zoom, and Webex Implement security and compliance ...

Conversocial has enabled its customers to use Apple Business Chat to communicate using the Messages app on Apple products. "We are proud to support Apple Business Chat, which offers a powerful, ...

Numbers Station, a startup that is using large language models (LLMs) to power its data analytics platform, is launching its first cloud-based product today: the aptly named Numbers Station Cloud, ...

Just last week we reported that chat is going away from Google Business Profiles. Well, Google may be adding native SMS and WhatsApp messaging support for your Google Maps business listings.