Retired civil servants left in pension limbo

Civil service pension scheme failed to pay some pensions and lump sums after transferring to a new administrator.
Pensions Age

Capita apologises for CSPS issues and sets out resolution plans

Capita has issued an apology for the ‘challenges’ members of the Civil Service Pension Scheme (CSPS) are experiencing ...

Capita pension portal 'fiasco' forces Cabinet Office into damage control

150-strong 'surge team' deployed as 8,500 retirees left high and dry, some waiting 9 months for legally owed cash The UK ...
Professional Pensions

Capita issues apology for Civil Service Pensions Scheme 'challenges'

Capita has issued an update for Civil Service Pensions Scheme (CSPS) members, apologising for challenges they have ...
Professional Pensions

Capita and Civil Service issue joint statement on CSPS pension issues

Civil Service chief operating officer Catherine Little and Capita chief executive Adolfo Hernandez have issued a joint statement on the Civil Service Pension Scheme (CSPS) – apologising for a string ...
PublicTechnology

HMRC deputy leader to work with Capita as unions slam ‘fundamental failure’ of pensions delivery

The tax agency’s second perm sec Angela MacDonald is to lead a group convened to address major issues with casework since the ...
Computer Weekly

Troubleshooter steps in as Capita and civil service bosses apologise for pension scheme problems

High volumes of customer calls, backlogs and complex requests blamed for shaky start to life on civil service pension scheme ...