The key issue in insurance bad faith litigation is whether the claims professional reasonably handled the claim. Throughout the claims-handling process, the claims professional should constantly ask ...

Insurers are resolving claims faster, but some homeowners still say their policy falls short.

Many insurance companies are moving quickly to incorporate advanced forms of AI into their processes. Last year, 90% reported they were evaluating whether and how to utilize generative AI, and more ...

In addition to the competitive environment in which insurance companies operate, these businesses are challenged by more stringent compliance with government regulations and increasing expectations on ...

Imagine a world where insurance claims are processed instantly with accuracy and minimal manual intervention. Yes, that is the promise current artificial intelligence revolution has made in claims ...

State Farm’s claims handling process is the subject of a new lawsuit alleging disparities between the insurer’s treatment of claims from Black policyholders versus claims from white policyholders. The ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Tesco Underwriting, who underwrite Tesco Bank-branded car and home ...

Not preventable in the sense that the underlying events, weather delays, ground condition surprises, design changes, scope variations, could have been avoided. Many of these events are genuinely ...