AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, ...

Zapier reports that AI maturity progresses through four stages: individual experiments, connected workflows, governed ...

Amazon Connect is now the agentic AI-powered foundation for three new solutions and one familiar contact center offering.

A new artificial intelligence-based program at the University of Connecticut called “Connect.AI,” which is focused on helping small businesses, gathered over 20 accepted students for a new member ...