Restaurant operators are finding new ways to move forward in an industry already running on slim margins. John Davidson The counter at Birdie's in Austin. Watching owner Brooks Headley pour olive oil ...

Tipping at sit-down restaurants has been an American tradition since the late 19th century. But in the modern era, tipping expectations have been less clear-cut at coffee shops, fast food places and ...

MARION — Bistro 3 Nineteen in Marion is transitioning to a new business model. Brittany Hannah, who opened the restaurant in 2018, has moved the business to counter service with a new, fast-casual ...

In the lightning-fast world of quick-service restaurants, efficiency and clarity are paramount. Customers, often with the best intentions, adopt habits they believe are polite or helpful, but which, ...

That’s how food writer Bethany Jean Clement put it in a January story about this notable trend in Seattle’s dining scene. Although ordering from a counter was once reserved for fast-food stops, ...