You have more feature ideas than weeks of runway. Every customer call adds three new requests, your team has strong opinions, ...

When Des Traynor cofounded Intercom, he says being a founder was still "uncool." Now, it can get you Instagram followers. "You get one shot at this life, don't waste it LARPing as a startup founder ...

Customer service and support vendor Intercom completes its AI line-up with the launch of analytics tools that help the AI improve how it resolves issues. Des Traynor, Intercom, presents at the launch ...