CHARLOTTE, N.C. (WNCN) — Duke Energy is using artificial intelligence to detect scams that target customers, the company said Thursday. According to Duke Energy, the AI scans digital channels for ...
Duke Energy is warning customers of an increase in scam attempts and gave tips on how to recognize fraudulent calls. The utility company on Wednesday announced a partnership with the Better Business ...
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Duke Energy warns customers of 'rolling outage' scam
(WSPA)—Duke Energy is informing its customers that “scheduled rolling power outage” messages are not real. The fraudulent texts claim that rolling power outages will occur by specifying affected zip ...
After a long, bitterly cold winter, scammers may contact area residents pretending they are with Duke Energy or some other utility company. Spokeswoman Sally Thelen ...
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