Just adding a chatbot on your website or mobile app will not reduce customer service calls. Sometimes as an analyst I must tell a customer service team that it is not surprising that their ...
Frustrated by the medical system, some patients are turning to chatbots for help. At what cost? Credit...Pablo Delcan Supported by By Teddy Rosenbluth and Maggie Astor Wendy Goldberg thought her ...
Apple is reportedly giving Siri a Large Language Model (LLM) upgrade in a year or two. The boost is expected to make the iPhone’s virtual assistant more conversational and equip it with a broader ...