The state Employment Development Department is so overwhelmed by people wanting to file for unemployment that the computerized phone line is hanging up on callers. When you call EDD’s toll free number ...

Tricia B. said she was getting desperate. The Livermore, California, woman said her unemployment benefits application got hung up in the California Employment Development Department's system. "I quit ...

Want to know the best way to talk to someone with the EDD? Hint: It's not on the phone. LOS ANGELES (KABC) -- With so many Californians struggling with unemployment, we spoke with Loree Levy, EDD's ...

A growing number of unemployed workers laid off amid the coronavirus shutdowns who have battled to obtain jobless payments were disappointed to learn a key state government unit that was supposed to ...

The state Employment Development Department is now staffing phone lines a half-day on Saturdays, from 10 a.m. to 2 p.m. to help with unprecedented demand for unemployment insurance. Irvine One-Stop ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. SACRAMENTO — They’re finally answering ...

This article was originally on a blog post platform and may be missing photos, graphics or links. See About archive blog posts. As unemployment benefits for thousands of Californians start to expire, ...

A San Francisco software engineer says he can connect any caller to a human operator at the state Employment Development Department in minutes. We tested his product. Tricia B. says she's getting ...

SACRAMENTO — They’re finally answering phones at California’s beleaguered unemployment benefits agency. Four months ago, 9 out of 10 callers couldn’t reach a live staffer at the Employment Development ...