With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...
The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...
Well-designed IVRs resolve issues, reduce cost and leave customers with a positive impression. Poorly designed ones create ...
ATLANTA, July 27, 2017 (GLOBE NEWSWIRE) -- Jacada Ltd. (OTCQB:JCDAF), a leading global provider of customer experience technology designed to simplify the interaction between businesses and their ...
Cisco, a worldwide leader in IT and networking, and UAE-based telecom service provider du, from Emirates Integrated Telecommunications Company (EITC), have launched an innovative digital visual ...
DUBAI: Cisco and UAE-based telecom service provider ‘du’, from Emirates Integrated Telecommunications Company (EITC), today announced the launch of a first-of-its-kind Visual IVR – a new, digital self ...