Artificial Intelligence has moved far beyond simple question-and-answer systems. Over the last few years, businesses and ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...

When it comes to AI chatbots, there’s currently a war on for consumer attention. All the big chatbot providers are looking to increase their user count and, in a minor coup for itself, Google just ...

AI chatbots like ChatGPT, Gemini and Grok are increasingly woven into the fabric of everyday life. Interestingly, recent research shows that the most popular use for them today is therapy, and people ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast ...