New Research Finds AI in IT Service Management Delivering Measurable Results as Adoption Accelerates Across Industries

COLUMBUS, Ohio, May 05, 2026--"State of AI in ITSM" market study from TeamDynamix highlights the top use cases as knowledge ...
National Academies of Sciences%2c Engineering%2c and Medicine

Knowledge Management at State Departments of Transportation: Research Roadmap

This project will create a practical KM implementation manual that will help DOTs to address workforce challenges, gain efficiencies, and improve resilience to meet changing needs. An initial phase of ...
Forbes

How Generative AI Is Affecting Knowledge Management

Knowledge management has been around for decades. The promise of AI innovation in knowledge management lingered on the fringes for years — the application of AI was just outside of possible and not ...
iaea.org

Lessons Learned Programmes for Effective Knowledge Management in Nuclear Organizations

This publication provides guidance for developing an effective lessons learned programme to enhance the strategic knowledge management initiatives of nuclear facilities and organizations. Both ...
Forbes

How Generative AI Is Revolutionizing Knowledge Management

People’s fear of intelligent machines taking over the world has long been a popular theme in science fiction. Neuromancer, Blade Runner, Westworld and The Matrix are just a few of the movies, TV shows ...