Why industry leaders must look past the hype to the hard realities. Artificial intelligence is transforming banking at unprecedented speed — powering fraud detection, compliance automation, credit ...

As artificial intelligence transforms financial operations, banks face both unprecedented opportunities and deepening vulnerabilities. The future belongs to institutions that can harness AI’s power ...

The push for standardization under Basel III continues, bringing significant changes to how banks calculate capital requirements for operational risk. Against this backdrop, the European Banking ...

This descriptive case study analyzes more than 5000 operational risk incidents from a major New Zealand bank to document risk patterns within a concentrated, dual-regulated banking environment. Using ...

Retail banking’s progress is often measured by what customers can see - sleek apps, instant payments, and frictionless onboarding. Yet the most important part of the system remains invisible: ...

Welcome to the first issue of Volume 21 of The Journal of Operational Risk. These changes are also reflected in this issue, which contains two papers on AI, one paper on cyber risk and one that uses ...

Jodi Richard never wanted to be a stay-at-home mom. Her mother was a manager at a regional bank and she instilled a solid work ethic within Jodi from a young age. There are no free rides. Richard went ...