The retailer reverted to a traditional method of doing retail business, which many have hailed.

Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when ...

Two more Walmart stores—one in St. Louis, Missouri, and one in Cleveland, Ohio—are getting rid of their self-checkout machines, according to a statement shared with Business I ...

Technology has a way of both making life radically more convenient and upsetting organized labor. This has always been the case. A case in point is California’s perpetual war on self-service machines ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...

Self-checkout was sold as a frictionless way to grab groceries and go, but it has quietly opened a lucrative lane for thieves and fraudsters. As retailers lean harder on automation to cut labor costs, ...