WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

WhatsApp is rolling out new ad features including a subscription model that will allow channels to offer exclusive content ...

The announcement marks a shift for WhatsApp, an encrypted messaging ... including "business messaging" tools companies can use to conduct customer service chats and send marketing materials ...

This powerful combination improves both customer service and lead generation ... Connecting the chatbot to WhatsApp via Chatbase’s integration tools 3. Configuring message handling and response ...

When combined with WhatsApp, Zapier can automate notifications ... This includes automating responses, integrating with other customer service tools, and even leveraging AI to provide real ...

In this crowded digital ecosystem, conversational AI delivered via platforms like WhatsApp is emerging as the preferred channel for customer service, dramatically changing how businesses interact ...

This was announced recently by Meta, the parent company of WhatsApp ... other message types, service conversations are user-initiated and allow businesses to respond to customer queries throughout ...

On the surface, it might seem like a simple translation tool, but there’s more to it ... interwoven between half a billion Indians through WhatsApp. I get alerts from my bank and Amazon as ...