In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

At a start-up office in this Indian city, developers are fine-tuning artificial-intelligence (AI) chatbots that talk and ...

Customer service support company 5CA has released a statement contradicting claims by Discord that it was the victim of a ...

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

The company Discord, blamed for the recent hack involving the theft of government-issued IDs, has denied being hacked, instead blaming 'human error.' ...

Every great service story begins with a person who cared enough to make things right. Every year, Customer Service Week ...

WINSTON-SALEM, NC / ACCESS Newswire / October 14, 2025 / Retail fixture leader Imageworks Display© will unveil a dramatically ...

At a recent international customer service summit, business magnate and Chairman of the McDan Group, Dr Daniel McKorley, called for a leadership transformation across African businesses, one that ...

Build SEO strategies around real customer behavior, not just keywords. When you understand why people search, your content ...

AEP is the time of year when licensed agents and brokers in the Medicare space receive the most questions from clients and prospects.

Winthrop, MA, Laiona Moving LLC, a licensed and insured moving company headquartered in Winthrop, Massachusetts, is earning increasing recognition from residents across Greater Boston for delivering ...

The ASK AFRICA Orange Index®, a leading, independent benchmark study in the field of customer experience, released its survey ...