Conversational AI is gaining attention as enterprises look beyond CRMs to spot hesitation risk and momentum before forecasts ...

Calabrio, the workforce and conversation intelligence company, today released findings from its latest The Voice of the Agent Report, revealing an industry in the midst of profound change with a ...

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

It’s called Everact, and it’s designed to work with the company’s existing Evercheck and Evershelf AI tools to enable retailers to increase their revenues through enhanced loss prevention. Store ...

RingCentral, Inc. has a $65B TAM expansion via AI products, rising margins, and an AT&T partnership for SMB growth. Check out ...

EchoIQ transforms customer conversations into real-time revenue intelligence that drives forecasts, renewals, and growth decisions.

Gives retail teams an intelligent, conversational interface to their store data Equips retail teams to ask complex questions and receive instant, curated video evidence and recommended Next Best ...

Swiggy is enabling users to order meals, groceries, and book tables directly through AI assistants such as ChatGPT and Gemini ...

Financial advisors have a multitude of tools available to manage portfolios, retirement planning and tax outcomes, but while portals and analytics provide important measures of success, there is ...

Everseen, a global leader in Vision AI solutions for the retail industry, today announced Everact, a next-generation retail AI prototype that changes how retailers engage with their store data. Moving ...