Using AI, UChicago Medicine is implementing a system that will route those routine moments to AI agents in the first line of ...

At Thoughtgreen Technologies, we help organizations turn AI ideas into real-world solutions. Our expertise lies in guiding ...

Modern high-performance chips are marvels of engineering, containing tens of billions of transistors. The problem is, you can ...

Effective call center coaching techniques will turn call center QA insights into action, boosting agent performance, FCR, and ...

While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning humans are still necessary.

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...

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A real braindump is when someone takes the official exam, memorizes as many questions as possible, and publishes them online.

Positive Coinbase Premium Index signals strong US retail demand buying the dip. Strong ETF inflows and Bitcoin treasury companies bolster BTC’s recovery potential. Despite aggressive short-side ...

Today’s SysAdmins are dynamic operators managing hybrid cloud environments, overseeing increasingly distributed workforces, ...