If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

What’s happened? Samsung is testing a new retail repair service that brings quick diagnostics in-store and routes more complex repairs through nearby service centers, as the brand looks to cut down ...

Samsung introduced a self-repair program in 2022 and expanded its scope earlier this year, offering access to repair kits and genuine replacement parts for DIY repairs. However, due to a lack of ...

Geek Squad employees were told to prepare to send their Samsung components back. Geek Squad employees were told to prepare to send their Samsung components back. is a former weekend editor who covered ...

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication ...