WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month.

FlySafair has become the first airline in South Africa to launch a free AI-powered travel assistant. Named Lindi, the AI ...

Currently in its Beta phase, Lindi can book flights for single passengers, change a name or seat on a booking, and provide ...

The new agentic AI chatbot from FlySafair can be used to book flights, change seats and other important flying processes, all ...

FlySafair has launched an AI chatbot that will allow customers to book tickets, change seats and get travel information.

Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) — a ...

Expedify, the conversation-first CRM platform, has launched India’s first truly agentic, AI-native CRM, a system that thinks and acts like a team member to faci ...

Expedify has introduced what it describes as India’s first fully agentic, AI-native CRM platform, aiming to shift the role of ...

JOHANNESBURG - Eskom has introduced a new AI-powered chatbot named Alfred the Chatbot, and is available on WhatsApp. This ...

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