Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

WhatsApp is rolling out new ad features including a subscription model that will allow channels to offer exclusive content for a monthly fee.

The Updates tab is where you discover something new on WhatsApp – whether that’s a friend’s status from their wedding day or a creator’s entertaining channel – and it’s now used by 1.5 billion people ...

Meta rolls out WhatsApp ads and Channel subscriptions as part of a strategy to make money from the app.

Meta’s plans to make WhatsApp a big business involve online ads, marking a major change for the communications app whose ...

WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Expert analysis of the leading chatbot platform for Facebook, Instagram, WhatsApp & SMS automation. Pricing, features & verdict.

The tool everyone holds in their hands has grown far beyond messaging, writes ARTHUR GOLDSTUCK in his guide to the app's ...

In an audit of the customer service performance of ... but in the overall performance. These tools aren’t replacing people – they’re helping humans to provide better and more personalised support.