Unprogrammed appropriations (UA) should be used for the Department of Education (DepEd) technology programs, which will connect schools to the internet, says Stratbase Institute. FILE IMAGE MANILA, ...

THE IT and Business Process Association of the Philippines (IBPAP) said local government units (LGUs) are insisting on collecting local taxes even though the industry enjoys exemptions under the ...

Back-office workers in the Philippines are increasingly doing AI-related work. A workers’ group is pushing to ban the requirement to work on-site during natural disasters. Companies say they are ...

Credit: Getty Images Recalls of benzoyl peroxide-containing acne products have sparked discussing regarding the potential for degradation into benzene and associated risk for cancer. For generations ...

MANILA, Philippines (Updated November 10, 2025, 3:23 p.m.) — A coalition of business process outsourcing (BPO) workers has called on the Department of Labor and Employment (DOLE) to immediately act ...

American business services giant Conduent has confirmed that a 2024 data breach has impacted over 10.5 million people, according to notifications filed with the US Attorney General's offices. Conduent ...

LOS ANGELES – The Philippines’ booming business process outsourcing (BPO) sector – a key pillar of the country’s economy – faces renewed uncertainty as US lawmakers push measures to restrict the ...

The Department of Labor and Employment (DOLE) on Sunday released a cease-and-desist order against one of the business process outsourcing (BPO) firms operating in quake-hit Cebu over its lack of ...

The spreadsheet on a carrier COO's desk tells a story unthinkable five years ago. His company's business process outsourcing (BPO) partner processes claims support tasks for about $525K a month. Last ...

A new business has opened in Winchester, and is actively looking to hire. According to a press release, Strategic BBO Solutions, LLC – featuring a customer service call center and support team – is ...

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GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...