Merger of Wenku and Wangpan into a new AI unit comes as tech firms race to turn their services and apps into the next 'super ...

Confirming which users are kids is politically fraught and a technical nightmare. Here’s what moves from OpenAI and the FTC ...

Dozens of doctors and therapists said chatbots had led their patients to psychosis, isolation and unhealthy habits.

While AI chatbots are a great tool to learn concepts, narrow down choices or even discover options, the risk lies in treating ...

Think about the last ten visitors to your online store. You probably picture ten people browsing on their phones or laptops.

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

Nourish Food Marketing’s Jo-Ann McArthur on the latest developments in AI-driven shopping and wellness-focused foods ...

Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

AI chatbots are reshaping search, forcing banks to adapt their digital marketing strategies and incorporate large language ...

The AI system described in the study is designed as a bidirectional communication infrastructure. It combines a public-facing ...

The rise of the AI chatbot in healthcare is not just a trend but a fundamental necessity for survival and growth.

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