Charisse Snipes was born and raised in Hartford, Conn., making her role as the city’s chief innovation officer deeply personal. A graduate of Hartford Public Schools, she now leads technology strategy ...

Kevin Cusimano, CIO of the Indiana city, discusses resilient infrastructure, public safety, artificial intelligence and ...

CDW’s Nik Alleyne explains why government agencies should prioritize measurable detection, response and adaptability over ...

For AI success, organizations must align strategy, governance and talent across the enterprise, building trust and ...

IT leaders are turning to hybrid environments to meet the demands of a growing variety of artificial intelligence use cases.

The Calcasieu Parish Sheriff’s Office has brought on more than 400 body-worn cameras and installed 250 Getac cameras in vehicles, and they all generate a significant amount of data. When it pertains ...

Eleven states have committed to statewide paid memberships in the Multi-State Information Sharing and Analysis Center following the end of federal funding that had supported the organization for more ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...

Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Twenty years ago, a resident moving to ...