Charisse Snipes was born and raised in Hartford, Conn., making her role as the city’s chief innovation officer deeply personal. A graduate of Hartford Public Schools, she now leads technology strategy ...

Kevin Cusimano, CIO of the Indiana city, discusses resilient infrastructure, public safety, artificial intelligence and ...

IT leaders are turning to hybrid environments to meet the demands of a growing variety of artificial intelligence use cases.

The Calcasieu Parish Sheriff’s Office has brought on more than 400 body-worn cameras and installed 250 Getac cameras in vehicles, and they all generate a significant amount of data. When it pertains ...

Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as outdated technology, high call volumes and limited resources. Modernizing ...

Eleven states have committed to statewide paid memberships in the Multi-State Information Sharing and Analysis Center following the end of federal funding that had supported the organization for more ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Twenty years ago, a resident moving to ...

State and local governments face a relentless stream of newly disclosed vulnerabilities, evolving attack techniques and growing pressure from leadership to demonstrate measurable risk reduction. For ...

State and local technology leaders are under constant pressure to modernize systems and improve services despite limited budgets. Automation offers a practical path forward by streamlining repetitive ...

Ryan Petersen has worked in publishing for more than two decades, most of it spent creating award-winning content and strategy for CDW’s family of tech magazine brands. As editor-in-chief, he works ...