Generative AI capabilities added to EricaAssist will allow customer service employees to handle client inquiries more quickly ...

Banking Dive provides in-depth journalism and insight into the most impactful news and trends shaping the banking industry.

Acquiring northwest Indiana’s Finward Bancorp would give First Financial an extra $2 billion in assets and 24 added branches ...

The bank’s redesigned loyalty program, which made it easier to become a member, added more than 3 million customers in the ...

Executives at Bank of America, Citi and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and effects on ...

Former TD assistant store manager Wilfredo Aquino processed bank checks totaling $92 million for money laundering network ...

By acquiring Medford, Oregon-based People’s Bank of Commerce, Anchorage-based Northrim Bank will grow to $4.2 billion in ...

How one executive education program became a proving ground for the banking industry's future leaders, like Eastern Bank ...

One trend has become increasingly clear: the future of banking growth will not be defined by who can launch more campaigns, ...

The acquisition, set to close by year-end, marks a return to the mainland for the Hawaiian lender, which was once part of BNP ...

Brian Johnson, the nominee to lead the CFPB, would get 60 days to review the workforce reduction plan if the Senate confirms ...

Mo Jamous joined Dallas-based Texas Capital as managing director, chief digital and information officer, effective ...