Identity resolution often anchors vendor pitches. Vendors claim CDPs can merge disparate identifiers into coherent customer ...

Behavioral data company expands capabilities with digital adoption platform to enable real-time personalized experiences.

Global telecommunications provider teams with CX platform company to deliver AI-driven customer engagement solutions across 190+ countries.

With Webflow Optimize, Adobe Marketo and a nimble growth team, Samsara built a high-performance website that personalizes at ...

Brands can’t achieve real personalization without uniting their emotional and factual data layers into a single digital brain ...

Humans still matter most. Google Research head Yossi Matias argues that AI won’t replace scientists — it will multiply their ...

A returning shopper sees new products they actually care about. Instead of a generic homepage or a repeat, irrelevant promo, ...

Great AI doesn’t happen in isolation. These UX strategies — from confidence scores to graceful error recovery — turn users ...

At CDP World, Treasure Data redefined AI in marketing with its interoperable AI Marketing Cloud and the debut of the “Super Agent.” ...

With decades of expertise in service delivery from Africa to the world’s most iconic global brands, TP is your reliable ...

Customer data platform provider launches new AI capabilities to transform raw data into actionable insights for enterprise ...

Major AI & data companies join financial investors in funding round that values Business AI Cloud provider at $2.5 billion.