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Successful businesses are relying on digitization and automation to make their operations more efficient and productive. The underlying technologies that ...

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In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

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This article shows you how to set, change, and recover secure passwords for your MySQL root account, so you'll never be at a ...

Discover the benefits of social CRM and how it enhances customer relationships. Learn how crm software can improve social media strategy.

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The U.K. government is investigating whether IBM’s acquisition of cloud infrastructure firm HashiCorp will result in a ...

The Digital Markets, Competition and Consumers Act regulates the behaviour of major digital firms with significant market ...