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When temperatures dropped, New Yorkers called — and HPD showed up. In January, HPD inspectors responded to a record number of heat and hot water complaints, resolving 99% of cases citywide. Our teams were out across the five boroughs. Staff were committed to inspecting buildings and verifying conditions and, when needed, they took action to keep residents safe and warm. If you’re without heat or hot water, and your landlord is unresponsive, help is available. Call 311 to report an issue. 🎥 Watc
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